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 Jewelry Repair
Fliegauf Jewelers takes pride in our quality repair service. If you are not happy with a repair we have performed, we are not happy. Our on site repairman can size rings, repair broken chains, as well as more complicated repairs. And our off-site repairman, whom we hand deliver to, will set your stones and rebuild the worn or broken prongs that hold your stones secure. If you have any worries about leaving your diamond here for repair, we will gladly map out your diamond’s unique identifying marks under a microscope before and after the repair, to assure you that the diamond you gave us is the diamond you will get back.
Engraving
Fliegauf Jewelers also does in-house engraving on most metal objects. Sorry, we cannot engrave glass or crystal, but if we can hold your metal item in our machine, we can engrave it. Price for engraving items not purchased from our store is $0.50 per letter with a $10 minimum charge. Price for engraving any piece purchased from our store is $0.25 per letter with a $5 minimum charge.
Appraisals
It seems that everyone who comes into our store has a different definition of what an appraisal is. Here is a list of the types of appraisal services our store offers:
- Insurance Appraisal - This is the most detailed type of appraisal. It involves mapping out inclusions on all diamonds over 1/2 carat. Minimum charge is $40.
- Update Appraisal - If you have an old insurance appraisal, we can update is to the current replacement value. Minimum charge is $40.
- Fair Market Value Appraisal - This type of appraisal evaluates how much that one may anticipate receiving in a transaction between a willing buyer and a willing seller, time not being of the essence. In other words, the amount you would receive from the "highest bidder". Minimum charge is $10.
- Estate Appraisal - This is similar to a fair market value appraisal, but is used for evaluating merchandise transferred from an estate. Minimum charge is $40.
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Appraisal to Buy – this is when the customer wants to sell the jewelry to us. We require the items to be left in our store for a 24-hour period, and if the offer is taken, we need a form of ID to photocopy for our records. We offer cash in the form of a check or store credit (which is usually 40% higher than the cash offer). A couple of items will take one day, more than that could be 3-5 days. Minimum charge of $10 (waived if our offer is accepted).
- Comparison Appraisal - This verbal appraisal evaluates the current replacement value of merchandise. People usually request this when they want to know if they paid a fair price for jewelry bought at another store. Minimum charge is $10.
Watch Service
After over 60 years of service, our dedicated watch repairman Bill Dean announced his retirement in 2004. We still change batteries and install new watch bands, but unfortunately we do not currently have any plans to replace Mr. Dean to do the more complex repairs. Fliegauf Jewelers is an authorized Seiko dealer, so we will still send in your Seiko watch for factory service if you so desire. Minimum charge is $20 to cover shipping to and from the factory (unless purchased here and still under warranty).
Restringing
Rose Marie Brewster, a devoted employee of over 30 years, performs all restringing jobs on site. Restringing without knots is $1.00 an inch; with knots is $1.50 an inch.
Add-A-Pearl
Fliegauf Jewelers takes pride in the quality of our add-a-pearl line. If you are unfamiliar with the add-a-pearl concept, it essentially begins with the selection of a “start-her” necklace usually consisting of between one and seven pearls on a gold filled chain. Whenever the need arises (birthday, graduation, or any occasion) bring your necklace into our store and we will send them out to match the color, texture and luster of your pearls. Within two weeks, you will have your pearls back and ready to give as a gift.
Shipping
We will ship any item purchased in our store to any location in the continental US for a nominal fee.
Jewelry Inspection/Cleaning
This is offered free of charge. We suggest you come in to have your jewelry inspected and cleaned at least twice a year. Not only will we give your jewelry its sparkle back, but we will also check to see if any stones are loose or if anything needs repair.
Remounting/Restlying
Our specialty is remounting customers’ old gems into new jewelry. With several hundred different styles to choose from in our catalogs, we are sure to find a style to suit your taste. Look for our semi-annual restyling events in the spring and fall.
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