Q. How can I purchase an item on your website?
A. If you see a particular piece you like on our website you may email us the style number and a brief description of the item, or you can reach us by phone. To view our contact information, click on CONTACT US.

Q. How often should I get my jewelry checked and cleaned?
A. Every six months you should come in to have your jewelry checked for any excessive wear or damage. We will also clean your jewelry at the same time. Fliegauf’s offers this service free of charge. You may bring in your jewelry for cleaning as often as you like.

Q. Can a diamond chip?
A. Yes. Even though diamonds are extremely hard, they can still be damaged from abuse. A diamond’s internal structure has planes of weaknesses, which if struck along this plane, can easily be cleaved. Only a diamond can scratch another diamond, though.

Q. Can I wear my jewelry in the pool?
A. Not recommended. Chlorine is a major factor to the deterioration of gold and silver. Silver in particular can sometimes lose its bright shine if exposed to chlorine for only a few seconds.

Q. Do you do appraisals?
A. Yes. But please let us know what type of appraisal you would like. Click on the "Services" menu button for a list of appraisal services we offer.

Q. Where are you located?
A. We are located on Washington Avenue (Rt 31) in the middle of downtown Washington Borough.  For directions click on "Contact Us".

Q. Do you repair jewelry?
A. Yes. We have an on-site repairman and our diamond setter works out of his house. We also work on clocks. To check out the full list of services we provide click on “Services” on our home page.

Q. Do you buy jewelry?
A. Yes. However, there is a 24-hour waiting period before we can give you an offer to buy. We give 2 offers: one is a “cash” offer, which is the amount we would pay you with a check; the other is a “store credit” offer, which is usually 40% more than the cash offer. Store credit is good indefinitely, but cannot be exchanged for cash. If you accept our offer we require proof of identification for our files.